Expertise you can rely on
On-site technical support is available in several cities within Australia. Our diversely-skilled team is equipped to support large scale organisations with multi-platform and multi-vendor environments.
Quality support for the systems and solutions that you have just invested in is an important factor in implementation. Our flexible support levels cover a range of response times, from 9-5 to 24/7. You can reach the Ardec customer helpline by calling 1300 72 72 80.
To maintain your competitive advantage, you need an IT system which delivers high-speed access to data and services at all times. Maintaining such a system can, however, prove to be a burden for many organisation. Problems such as high staff turnover, lack of experience, frequent retraining, cost control and faulty-recovery times all plague the organisation which struggles to manage its own resources.
By utilising Ardec’s managed services, you rid yourself of these problems. Our Australia-based managed service team will manage the daily running and maintenance of your selected IT resources, providing continuity of service at a fixed monthly rate. Ardec works with your IT staff to tailor a managed services solution to ensure maximum availability of your systems. Our service offering can be specifically designed for each customer and include:
- Network Monitoring of LAN and WAN environment
- Fault and Performance monitoring
- Backup and Data Management (archival & disaster recovery)
- Hosting and co location services
- Bespoke Operational Services
- Outsourcing Services