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Support





Offerings
 

Ardec offers a wide selection of support options that are designed to meet your organisations support needs. We let you choose the service level - from mission critical support assistance to self-support and everything in between.

To ensure that you get fast answers to your technical questions, you'll have telephone access to our support teams, seven days a week, 24 hours a day. When you call us at Ardec, you can be assured that you are dealing with professional, skilled people that are there to help support the efficiency and productivity of your systems.

Ardec has capable technical support people available in all Australian capital cities. for large scale organisations with multi-platform and multi-vendor environments.

Quality support for the systems and solutions that you have just invested in is an important factor of the overall system. Ardec understands the importance of this and will help you to choose the support program that is best suited to your organisation. Ardec is flexible in providing you with different levels of support which can include different hours or coverage, days of coverage or response times.



Support contact details
  Telephone:

(02) 8570 5000 (Within Australia)

+612 8570 5000 (International)

Call Centre:


1300 72 72 80


Customer Support:


support@ardec.com.au



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